What information is provided on my invoice?

Gain insight into how to read and comprehend an invoice.

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Please Note: If certain fields are not visible on your invoice, it means the information was not provided at the time the invoice was generated.

Page One
Your program support contact information will be provided at the top of every invoice. Reach out to your program support team with any questions about your invoice. 





Sections include

  • Invoice
  • How to Pay
  • Bill To/Ship To
  • Notes
  • Additional Information

Each section is defined in more detail below.










Invoice: Includes the Invoice number, Due Date, Total Due, Terms, Customer ID and a link to pay the invoice online.





How to Pay: Includes the different payment options available for paying this invoice, and important information on where to send the remittance information for payments.




Bill To/ Ship To: Includes the billing and shipping information for the Buyer, as well as the seller and supplier information. 

*Important: These addresses are not to be used for payment. For payment information see the How to Pay section. 



Notes: Includes any comments or notes passed by the Client/ Seller to be included on the invoice. 




Additional Information: Includes the Order Number, PO Number, and any additional miscellaneous information, if applicable.




Page Two




Sections include: 

  • Invoice Details   
  • Invoice 
  • Invoice Summary
  • Payment Remit      

Each section is defined in more detail below.                                                                                          













Invoice Details: Includes the itemized list of purchases and provides SKU, Product Description, Quantity, Unit Price, Discounts, Tax Details, Tax Amount, and Total Amount Billed per item. 

*Note that Shipping costs are listed in this section too.


Invoice Section: Includes the Invoice number, Due Date, Total Due, Terms, Customer ID and a link to pay the invoice online.





Invoice Summary: Includes any Discounts, Shipping Discounts, and their Subtotals, the Pre-Tax Subtotal, Pre-Tax Shipping Subtotal, Tax Summary information and Subtotal, and the Total Amount Due and Due Date. 




Payment Remit: Details of where to send the remittance information for payments.


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