Activate Card via the Portal
To activate your purchase card in the customer portal, navigate to the Purchasing page under your Profile settings and scroll down to the Purchase Card section. If your card is ready to be activated, select Activate Card.
For your security, we recommend waiting to receive your physical purchase card in the mail before activating it. Activating your card before it arrives increases the risk of unauthorized use, as the card could be intercepted during delivery. If you choose to activate your purchase card before the physical card arrives, we recommend temporarily locking your card if you are not actively purchasing.
If you are an Account Admin or Group Admin, you can activate a user's purchase card on their behalf if they are within your hierarchy. To do so, navigate to the Purchasing page under the Admin Settings/Edit User page, scroll down to Purchase Card, and select Activate Card.
Not all purchase cards require activation. Depending on your net terms account, you may or may not be required to activate your purchase card before using it at checkout. If you are required to activate your card, you will see an Activate Card button on the Purchasing page under your Profile settings.
Activate Card via Phone
Some net terms accounts support activating your purchase card over the phone. Check the card carrier you received with your physical purchase card to confirm your available activation options. This is also where you will find the phone number to call to activate your card.
To activate your card over the phone, you will need your card number and date of birth. Your date of birth was either provided when you completed your initial account setup or your Account Admin provided it when they ordered your new purchase card.
Your date of birth cannot be changed after it's initially provided. If your date of birth is not being accepted, you will need to activate your card via the portal.