If your terms program provides a Vendor Packet, it will be shared with the primary applicant as an attachment on their account activation email, with the billing contact as an attachment on their AP onboarding email, and it can be downloaded by any Account Admin or Payer from the Payment Methods page under the Admin Settings in the customer portal.
A Vendor Packet is a program-specific PDF file that provides helpful payment and remittance best practices and guidelines, in addition to other helpful details related to the terms program.
