How do I close my commercial account?

A step-by-step guide to closing your TreviPay commercial terms account, including key considerations, post-closure account capabilities, and recommended actions for a smooth transition.

Managing your commercial terms account can sometimes require specific actions, such as account closure. This guide will walk you through the process of closing your TreviPay account while ensuring you understand the key implications and next steps. 

Account Closure Process

When you decide to close your commercial terms account, here are the important steps and considerations:

  • Contact Program Support to initiate the account closure request
  • Understand that account closure does not completely remove your access
  • Be aware of post-closure account capabilities and responsibilities

What Happens After Closure

Even after closing your account, you will retain certain functionality:

Online Account Access

You can continue to access your online account

Payment Submissions

You will still be responsible for submitting all payments towards any open balances

New Purchases

You will not be permitted to submit new purchases

To ensure a smooth account closure process:

  1. Gather all necessary account information
  2. Prepare to contact Program Support
  3. Submit payment for any outstanding balances
  4. Request formal confirmation of account closure

By following these guidelines, you can effectively manage your commercial terms account closure with minimal disruption to your existing financial arrangements.

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