To view your payment terms, navigate to the Company Info page under the Admin Settings. Your payment terms will be in the “Terms” field.
Transactional Billing
If you are transactional billing, you will receive an invoice via email each time goods are shipped or services rendered.
In the example below, the customer is on transactional billing, meaning they will receive one invoice whenever a new charge is generated on the account. The "30 days" means their payment due date will be 30 days from the date the invoice was generated.
Consolidated Billing
If you are consolidated billing, you will receive a consolidated statement of invoices via email for all shipped goods and rendered services in the past 'x' days, depending on your account's payment terms. A transaction document will also be available on the Transactions table in the customer portal when the seller submits the charge before the consolidated invoice is generated.
In the example below, the customer is on consolidated weekly billing, meaning they will receive one statement of all invoices once a week. The "30 days" means their payment due date will be 30 days from the date the invoice was generated.
Depending on your seller's offerings, you may have other terms such as Daily, Monthly, etc., so check your Company Info page to confirm the terms on your account.
If you would like to request different payment terms for your account, please contact your account representative or program support to see what alternatives are available.
Who receives invoices?
Account Admins and Payers will receive all invoices (unless they turned off their invoices notifications in their Profile Settings). One user must always have this notification enabled at all times.
Purchasers will only receive invoices for purchases they made, only if they are on transactional billing.
Groups Admins will only receive invoices for purchases they made or purchases that Purchasers within their group hierarchy made, only if they are on transactional billing.