How do I receive a tax compliant invoice?

Learn how to request a tax compliant invoice when necessary.

If your invoice document says “Invoice” at the top, it is already generated in a tax-compliant format. 

If your document says “Statement” at the top (example below), this is not a tax-compliant invoice. The Tax Invoice number is displayed on the statement under “Additional Information” (see #4 below). If you require a tax-compliant invoice (also referred to as a VAT-compliant invoice), you will need to contact the seller of your program directly to request a copy of your tax-compliant invoice. Program Support cannot provide a tax-compliant invoice to you, but can assist with connecting you to the seller if necessary. 

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Example of Cashier Model - Statement Invoice

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